Lou Downe

Homes England appoints director of service design and transformation



Homes England has appointed Lou Downe (pictured above) as its new director of service design and transformation.

Lou will be responsible for transforming planning and development across the sector and will implement Homes England’s new operating model, as well as designing effective services to support the government’s goal of delivering hundreds of thousands of homes a year.

Nick Walkley, chief executive at Homes England, said: “I’m delighted to be appointing Lou to our senior leadership team as the director of service design and transformation.

“This newly created role is a key appointment for Homes England, which supports our vision to become a modern, service-led organisation capable of leading the housing sector.”

Lou currently serves as the head of service design and standards for the UK government at the Government Digital Service.

“I’m incredibly excited to be taking on this role at such an important time for UK housing, planning and development,” added Lou.

“We have a hugely important challenge ahead to create a world where urban development is both sustainable for people and for the environment, and I’m honoured to be given the task of helping this vision become a reality.”


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